Page 1
Page 2
Page 3
Page 4
Page 5
Page 6
Page 7
Page 8
Page 9
Page 10
Page 11
Page 12
Page 13
Page 14
Page 15
Page 16
Page 17
Page 18
Page 19
Page 20
Page 21
Page 22
Page 23
Page 24
Page 25
Page 26
Page 27
Page 28
Page 29
Page 30
Page 31
Page 32
Page 33
Page 34
Page 35
Page 36
R E S I D E N T S H A N D B O O K 2 1 Repairs and maintenance Repairs and maintenance Who is responsible for repairs Your rent includes a contribution towards the cost of repairing your home. The tenancy agreement lists the repairs Housing Care 21 is responsible for. In summary We carry out most items of maintenance to Housing Care 21s property fi xtures fi ttings except where damage has resulted from misuse or neglect or has been caused by yourself or visitors to your home. We redecorate and maintain the communal areas of your court and the outside of your home regularly. Except in emergencies we will give you notice of work being done. Items that you are responsible for your own possessions fi ttings and appliances that you have installed yourself drains sinks and toilets blocked from disposing of unsuitable items the cost of gaining access if door keys are lost including replacement locks andor keys items damaged by yourself or relatives insurance cover for damage to to your possessions electric plugs or fuses light bulbs in your home excluding fl uorescent strip tubes and bathroom sealed units internal decorations inc fi lling minor plaster cracks and holes adjusting internal doors for new carpet fl ooring you fi t TVsatellite aerials non-communal you fi t fi tting or adjusting curtain poles plugs and chains to sinks and baths repairs necessary as a result of alterations you have carried out clearing of all personal possessions including carpets at the end of your tenancy We can if requested assist with fi nding a suitable contractor to undertake repairs that are not our responsibility but you would have to pay the contractor for these works.