R E S I D E N T S H A N D B O O K 1 9 Safety and security Safety and security Safety Housing Care 21 is committed to ensuring the health and safety of residents staff and anyone else connected with the court. Residents have a part to play in helping us to keep courts safe. Please let your court manager know if you have any health and safety concerns. Fire safety Housing Care 21 complies with fire regulations and the arrangements are regularly reviewed and updated. We carry out fire risk assessments every 15 months and when there is a material change to the court. Fire advice and where appropriate fire drills are held regularly. All residents should be aware of the action to be taken in the event of a fire. Notices advising the correct fire evacuation procedures are displayed at appropriate points throughout the court. In the event of a fire please do not attempt to tackle the blaze yourself. In those courts with fire alarm systems the court manager carries out a regular test of the system. All courts have a no smoking policy in communal areas. You may smoke in your home and please be sensitive to visitors contractors and staff. Fire hazards in the home Most fires in homes are caused by careless use of matches and smoking materials careless use of cooking appliances e.g. chip pans airing of clothes over electric heaters defective electric blankets failure to disconnect TV sets and other electrical appliances at night or when away from home overloading of electric sockets and using incorrect fuses in plugs paraffin heaters please do not use. Snow and ice Snow and ice clearance together with gritting are dealt with by a suitable contractor and not the court manager. The court manager will let all residents know if there are any uncleared footpaths which are dangerous. Appropriate notices will be placed at all entrance doors and on the courts notice board if a contractor is unable to clear the snow immediately. Accidents within communal areas If you have an accident within the communal areas it should be reported to your court manager as soon as possible. This will allow us to investigate and where necessary make changes to ensure that it wont happen again. Insurance Housing Care 21 is responsible for insuring the structure fittings communal furnishings and equipment of all our housing. You are responsible for insuring the contents of your home and your possessions against accidental breakages flood fire and theft.