Let’s Talk Conference

Housing 21’s ‘Let’s talk’ customer conference is being held at Mercure Holland House Hotel in Bristol on 1-2 October.

On the first day of the conference delegates will have the opportunity to meet our new Interim Chief Executive, Bruce Moore. Following the conference welcome speeches there will be region-specific workshops with an interactive group exercise entitled ‘decisions, decisions’ as well as a question and answer session covering key topics.

Simon Fanshawe, Board member, will chair ‘The Great Debate’ which asks whether certain benefits should be universal. After dinner, there will a ceremony to present the Spirit of Housing 21 Awards.

On day two delegates will be have an interactive session on customer service, a practical look at our work around technology and consultation on our new website.

The conference will end with a session addressing some of the challenging practical issues which dementia presents as well as a look at some of Housing 21’s work around dementia.

In addition to the conference sessions, the Alzheimer’s Society and Macmillan Cancer Support will also have stands at the event.