On Target our annual service report is out now

On Target, the second edition of our annual service report is now available.

Produced and published in full partnership with our residents, On Target looks at how we have performed in meeting our service offers over the last year. The report covers:

  • the quality and availability of care and support services
  • involvement and empowerment of residents in how we run our services
  • the quality of our homes
  • how we manage tenancies
  • improvements to neighbourhoods and communities
  • delivering value for money for our services.

This report is published annually in line with the guidelines set by our regulator, the Tenant Services Authority.

Download a copy of On Target.