Extra Care

Webb Ellis Court exteriorExtra Care housing supports older people to live independently in their own home.

Our Extra Care developments provide purpose built apartments in a community setting, with access to on-site care and support services that can be tailored to your needs.

Housing & Care 21 is the leading provider of Extra Care housing and services in England, and we offer a wide choice of contemporary apartments to rent or buy across the country.

Life on an Extra Care court

Our Extra Care developments are called 'courts', and are made up of one and two bedroom apartments or bungalows, or a mix of both.

You'll enjoy the privacy of your own self-contained property, and have full access to communal facilities. If you need care and support, we'll work with you to ensure that the service you receive is individually tailored to meet your needs.

Housing & Care 21 Extra Care properties

Our Extra Care properties offer a range of benefits, including:

  • independent living in your own home
  • discreet security for your peace of mind
  • a community setting with opportunities for an active and social lifestyle
  • on-site staff providing care and support services to suit your individual needs
  • convenient on-site facilities such as hairdressers, restaurants and shops

Housing & Care 21 is a founding member of the Association of Retirement Community Operators (ARCO).

ARCO aims to promote high quality services, and all registered schemes adhere to the standards laid out in the ARCO Consumer Code.

Keith_extra_care_roundel.png"Our apartment is great, the staff are brilliant and the residents are so friendly. It's a wonderfully caring community here. What more could we ask for?"

Read Keith's Extra Care story>

Independent living with peace of mind

When you buy or rent an Extra Care property from Housing & Care 21, you’ll have the enjoyment of your own home, with the peace of mind that any current or future care requirements will be individually assessed so that you can remain independent for as long as possible. Our care staff will provide as little or as much help as you need to manage your daily routine.

You’ll be in control of your finances, and be able to choose your level of involvement with neighbours and the local community.

Each Extra Care court has a range of communal facilities, including:

  • lounge
  • restaurant
  • laundry room
  • communal gardens

Facilities will vary depending on the scheme – use our property search to check the facilities at a court you are interested in.

We understand that pets are part of the family, so the majority of our Extra Care courts are pet friendly.

Buying an Extra Care apartment

You can buy an apartment even if you don’t currently need care. Many of our Extra Care residents buy their home so that any future care needs can easily be met without any upheaval.

If you buy one of our properties under shared ownership, you can purchase from 25% to 75% of the full market value. You may pay a rental charge for the unpurchased share, and will also pay a service charge that goes towards upkeep of the building and grounds.

Renting an Extra Care apartment

In the majority of cases you will need to be nominated by your local authority to rent an Extra Care apartment. You can put your name forward by contacting your local authority directly, or contacting the extra care court you are interested in.

You can find the contact details for your local authority by using the Gov.uk local authority finder. To contact a court directly, call 0370 192 4000, or use our property search.

When you rent a Housing & Care 21 Extra Care property, you'll pay rent and a service charge for the upkeep of the building and grounds. You'll also be responsible for paying individual utility bills, contents insurance, phone bills and meal bills.

All Housing & Care 21 rents are set within housing benefit levels.

Support that suits your needs

When you apply to rent or buy a Housing & Care 21 Extra Care property, all charges and responsibilities will be discussed with you in full during the application process. Any care charges will be set in accordance with the relevant local authority policy.

You may be eligible for financial support, and our dedicated Financial Wellbeing Team can guide you through the benefits system to ensure that you receive the support that you are entitled to.

Carol_testimonial_roundel.png"When Carol moved in she couldn't do things for herself, so she was given a reablement care package. Now the difference is monumental. She always has a smile on her face and we're safe in the knowledge that she's happy here."

Read Carol's Extra Care story>

A care package that's personal

We provide a range of care options that are tailored to meet your needs, including personal and practical support.

Our services include help with:

  • money and shopping
  • food and nutrition
  • domestic tasks
  • fitness and wellbeing
  • social activities
  • personal care

We'll work with you to develop a personalised care plan that delivers the services you need to lead the life you want.