Our Work with Dementia

Housing & Care 21 worked with the Alzheimer’s Society in 2016 to co-author the dementia-friendly housing charter which was a key deliverable of the Prime Ministers Challenge on Dementia 2020.

The overall aim of the charter is to highlight the positive role which housing can play in helping people with dementia live well.

We are keen to share our knowledge and experience of working with people with dementia, together with how we are working towards becoming a dementia-friendly organisation.

As part of this work, we have created a short video to illustrate how our people, places and processes can all play a part in becoming dementia-friendly.


We would encourage you to share the video widely with colleagues, family and friends to increase an understanding of what can be done to support people with dementia and to think about what they can do encourage other organisations to start thinking about becoming dementia-friendly.

For us, working towards becoming dementia-friendly means:

  • Sharing knowledge to improve the lives of people affected by dementia
  • Educating and informing staff to help them understand and respond appropriately to people with dementia
  • Show understanding of dementia on a day to day basis

To coincide with the launch of the charter, we decided to critically look at our service offer and identify areas where we as an organisation can take steps to improve.

A survey was undertaken in February 2017 relating to our offer around dementia including the care we provide, the suitability of our buildings and the ability of court managers to signpost residents to appropriate services.