Our opening hours are Monday to Friday, 9:00am to 5:00pm. Offices are closed on bank holidays.
Phone: 0370 192 4000
Email the Enquiries Team
Housing & Care 21
51–53 Hagley Road
Out of hours
Our out of hours services cover care and repair issues during evenings, weekends and bank holidays.
Care: 0345 605 0061
Repairs: 0345 603 0099
Suggestions, comments, compliments and complaints
We appreciate your feedback, including suggestions, comments, compliments and complaints.
Phone: 0303 123 1622
FREEPOST suggestions, comments and complaints